How to Turn Technical Experts Into Effective Leaders With 360 Feedback
To turn a technical expert into an effective leader, use 360 feedback to show them how their behavior actually lands with their manager, peers and direct reports, compare that with how they rate themselves, pick two or three behaviors to change, and then coach and re-measure within six to twelve months. The feedback gives them […]
How to Measure Manager Effectiveness Beyond KPIs
Picture a manager who hit every number this quarter. Revenue is up, tickets are closed, the project shipped on time. And then two of her best people hand in their notice in the same month. The dashboard said she was a top performer. Her team said something else, they just never said it out loud. […]