Launch 360

Menu
Contact us
Login

Building a Shared Leadership Language Across a 10,000-Person Global Consulting Firm

Client Profile

A 10,000-employee global technology services and consulting firm with operations across North America, Europe, and Asia was launching a major leadership development initiative for more than 40 senior executives. As the company continued to scale, its leadership team wanted to ensure that executives were aligned not only on strategy — but on how leadership showed up across the organization.

They believed the program should begin with something powerful, personal, and data-driven.

They chose Launch 360.

Why They Selected Launch 360

The company evaluated multiple 360-degree feedback and leadership development platforms. What ultimately set Launch 360 apart was a rare combination of simplicity, flexibility, and real leadership expertise.

In other words, they didn’t just buy software — they gained a trusted partner.
They selected Launch 360 because it offered:
  • Ease of use — The platform could be deployed quickly without IT involvement or complex setup
  • HR-led administration — Their internal HR and L&D teams could create, customize, and manage surveys themselves
  • Executive-ready reporting — Clear, credible reports suitable for senior leaders and board-level conversations
  • True partnership — Access to Launch 360’s leadership and coaching experts to help guide program design and rollout

The Goal

The firm’s CHRO and executive leadership team had a clear philosophy:
If we want leaders to grow together, they need to start with a shared experience and a common language. Rather than running disconnected coaching programs or siloed leadership workshops, they wanted every executive in the cohort to begin with the same 360-degree assessment, measuring the same leadership competencies, so conversations across the group would be grounded in comparable data.
Their vision was a six-month development journey that would combine:
  • Individual insight
  • Confidential feedback
  • Executive coaching
  • And peer-level dialogue

Designing the Program with Launch 360

Launch 360 partnered closely with the firm’s HR and leadership development team to design an end-to-end 360 process that would work at scale — and at the senior-executive level.
Together, they built a program that included:
A Unified 360 Framework

All 40+ executives completed the same Launch 360 assessment, aligned to a consistent set of leadership competencies. This ensured:

  • Comparable data across the group
  • A shared leadership vocabulary
  • And the ability to see both individual and cohort-level trends
A Staggered, Six-Month Rollout

Rather than running the assessments all at once, the company rolled the 360s out in carefully planned waves over six months. This allowed:

  • HR to manage communication and timing
  • Coaches to support leaders in depth
  • And the organization to integrate insights over time
Executive-Level Messaging & Branding

Launch 360 worked closely with the company’s HR team to:

  • Create custom messaging for executives
  • Brand the program so it felt premium and intentional
  • And clearly explain how feedback, confidentiality, and data would be handled
This was critical. At the senior level, trust is everything — and leaders needed to know that their feedback would be used for development, not evaluation.
Confidentiality by Design

Launch 360’s system ensured:

  • All rater feedback was anonymous
  • Only the executive and their coach could see individual results
This created the psychological safety needed for honest, high-quality feedback.

The Impact

As the program unfolded, something powerful happened.

Because every executive went through the same 360 process, leaders began to:

  • Use the same language around strengths and blind spots
  • Compare insights in a constructive, non-competitive way
  • And recognize common leadership patterns across the organization
Instead of isolated development conversations, the company now had a shared leadership mirror.

Executives reported that:

  • The feedback was more candid than anything they had received before
  • The reports gave them specific, actionable insights
  • And the process helped them reflect not just on what they did — but how they showed up

The Bigger Result

The organization didn’t just develop 40 executives — it created a shared leadership culture grounded in self-awareness, accountability, and continuous growth.
And that is exactly what Launch 360 was built to do.